We aim to make order fulfillment and delivery as clear and convenient as possible.
Processing Orders
Orders are generally prepared for shipment within 1–3 business days after payment confirmation.
During holidays, sales events, or periods of unusually high order volume, processing may take longer.
Delivery Estimates
Estimated transit times are:
- Standard Delivery: 5–14 business days
- Express Delivery: 2–7 business days
- International Delivery: 7–21 business days
Delivery estimates begin after the order has been processed and shipped.
These timeframes are estimates and are not guaranteed.
Tracking Information
Where tracking is available, tracking details may be provided once your order has been shipped.
Carrier tracking information may take some time to update after the package enters the shipping network.
Address Accuracy
Please review your shipping information carefully before completing your purchase.
We are not responsible for delivery problems caused by incorrect, incomplete, or outdated shipping information supplied by the customer.
International Orders
International shipments may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges.
Any such charges imposed by the destination country are generally the responsibility of the recipient.
Delayed Deliveries
Delivery times can be affected by weather, carrier disruptions, customs procedures, transportation delays, peak seasons, and other circumstances beyond our reasonable control.
A delayed shipment does not automatically qualify for a refund.
Lost or Damaged Packages
If tracking indicates that a shipment has been lost, damaged, or delivered incorrectly, please contact us so the situation can be reviewed and an appropriate solution can be determined.